the governments new verify system for self assessment is a pain in the arse
I made this!
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colmcq2, Wed 25 Nov 2015, 17:15,
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As someone who builds websites and has to deal with UX flows quite a lot,
it boggles my mind how they can let it get to this state.
Did no one in the management team not think at any point "I might just do a run through myself before we put this live"?
...or more scarily, they did, and thought "Yeah, that's pretty slick. SHIP IT!"
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HoratioFellatio Taking the the out of psychotherapist, Wed 25 Nov 2015, 19:02,
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I'll bet this went through an absolute crapload of design meetings
It's got that aroma of design by committee.
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wheresthefish Partly filled with wrong, Wed 25 Nov 2015, 19:06,
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It did
Someone sent me a link to the ux company
I feel sorry for them having to implement the governments useless strategy
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colmcq2, Wed 25 Nov 2015, 19:16,
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^^
You bet the guy writing this started off with something simple enough then Every Cunt from Legal thought of something that made him seem worthwhile, and that got added - then some former number cruncher remembered something about his daughter's phone being able to install rude dating apps (not that she has it, but he heard about it on a comedy show on radio 4 that he was too lazy to change the station), and demanded that a question be asked.
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gaijintendo Regular Member, Wed 25 Nov 2015, 21:53,
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And like me when faced with the situation the web designers just gave up fighting and did exactly what they wanted and muttered "the customer is always right"
Then as soon as the site is delivered never contact them again and if they contact you claim you are way too busy to take on anymore work at moment.
(, Wed 25 Nov 2015, 23:03, Share, Reply)
A comittee is a camel designed by a horse.
Or something like that
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Turboesprit Volume knob, Wed 25 Nov 2015, 23:12,
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Or more likely they thought
'We had to put our tender out at a low budget in order to win the contract and they've had their money's worth. Ship it.'
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Prufrock Lucifer, son of the morning!, Wed 25 Nov 2015, 19:52,
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I had to renew my passport recently and was really suprised by the way the site worked and within 15 days I got my passport after filling in a form that took 5 mins and me sending them my old passport and new photos.
I was expecting all of your pain and a lot more.
(, Wed 25 Nov 2015, 19:56, Share, Reply)
Lucky you
You're probably much more intelligent than me
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colmcq2, Wed 25 Nov 2015, 21:16,
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^this
Did driver's license and passport in the past 5 years online.
Piece of piss.
I'm white ...so it may have helped.
(, Wed 25 Nov 2015, 21:46, Share, Reply)
https://www.gov.uk/apply-renew-passport
I looked into this about a year ago when I realised it would run out in a while and the process then was a huge clusterfuck and a huge form that was in pdf format which had real problems with saving it right etc. When I went back this year as the due date was coming the site had been redesigned and the old horrible pdf forms were gone.
Edit: I see they say BETA at the top of the site, I think this site was one of the first .gov sites to go through a rebuild.
It looks bad but the forms etc worked well for me.
(, Wed 25 Nov 2015, 23:01, Share, Reply)
i'm going through it now
hmmm A page alerts me to an error with missing mandatory data but the form handling that data doesnt indicate the mandatory field!!
basic stuff. I'm surprised you found it so easy.
BUT the rest of the application process seems much much easier. I want to change me name and it doesnt even ask me for any ID! this cant be right can it?
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colmcq2, Thu 26 Nov 2015, 10:21,
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no it is not right
you need declaration or similar. Didn't see this prompted for during the application.
sigh
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colmcq2, Thu 26 Nov 2015, 11:45,
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When the form is done you have to print it out, sign it and send them your old passport and new photo.
I guess this is where they are checking everything out and matching your signature and picture etc not online.
As I said I breezed through it unlike the nasty horrible pdf system they had before which was hell.
(, Thu 26 Nov 2015, 14:31, Share, Reply)
Still, at least you're not fleeing a tyrannical despot who thinks nothing of using chemical weapons on his own people, eh?
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drimble he'd been white, he'd been black, Wed 25 Nov 2015, 20:05,
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self assessment is one of the most unnecessarily painful experiences
really there should be a csv upload option for credits and debits to your business and as long as the file can be parsed with two minimum fields "date" and "amount" you get a big green tick
(, Thu 26 Nov 2015, 10:26, Share, Reply)
so much i could say about this
but probably best to keep quiet. They have been building this for years and you've got red tape and government bureaucracy to thank for it being so shit in the end.
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Firkinfedup last shat on your wife's tits at, Thu 26 Nov 2015, 15:42,
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