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This is a question Corporate Idiocy

Comedian Al Murray recounts a run-in with industrial-scale stupidity: "Car insurance company rang, without having sent me a renewal letter, asking for money. Made them answer security questions." In the same vein, tell us your stories about pointless paperwork and corporate quarter-wits

(, Thu 23 Feb 2012, 12:13)
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O2 call centre girl...
She didn't sound very old, and obviously didn't read my account info properly when I phoned. Hence I got (not for the first time) the stern "And can you confirm that you're authorised to speak on behalf of the account holder?" line that comes of having an obviously male voice but being called Kerry.

Usually after explaining that I am the account holder, I get profuse apologies followed by "I saw 'Kerry' and assumed you'd be a woman, hahaha". This time though, in an ever diminishing voice, I got:

"Oh, I'm ever so sorry, I saw 'Kerry' and assumed you... were a... woman...
...and now I'm really hoping... you're not... a woman...
...with a really deep voice..."

(, Thu 23 Feb 2012, 13:46, 3 replies)
I knew stockpiling rohypnol for the bash was a waste.

(, Thu 23 Feb 2012, 13:49, closed)
One of my professors had the first name of "Kerry"
He was ace!

I've a problem similar to yours. Bing a woman with a somewhat deep voice, I'm often called sir or challenged for proof of authorisation by the female account holder. Usually by some snippet of a girl with a high-pitched voice.

It does come jn handy as I can conduct all sorts of phone business on my husband's accounts whilst sitting next to him as he laughs.
(, Sun 26 Feb 2012, 11:24, closed)
To make this story complete, you need a name like Adrian or Alex, for 100% confusion everywhere :D

(, Mon 27 Feb 2012, 11:55, closed)

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