As I may have mentioned on here before I had the misfortune of working at Toys R Us
Now since the company sells nothing but shite we did tend to get a lot of returns. None however quite as abusive as who was to become known as the 'GoKart Woman'.

All was going as well as can be expected on that fateful day when in she walked, GOKart in hand. She was a big fat mess of a woman. The sort of person McDonalds staff knew by name. The KFC loyalty card holder. She marched up to where I was standing at the returns section, and the conversation went something like this:

Her - "This fucking fing dunt fucking work"

Me - "In what sense?"

Her - "Second gear dunt fucking work"

Me - "Its a GoKart, it doesn't have gears"

Her - "It fucking does dickhead. Look"

At this point I decided that the best course of action would be to annoy her as much as possible with excessive politeness and making her feel stupid.

Me - "I'm afraid thats the free wheel function madam. Its for when you're going down hills so the pedals don't go too fast. If you'de have read the instructions you would have known that"

Her (now flustered and getting angrier)- "Well I'm not happy with the brake"

Me - "I'm afraid that its in full working order madam. There's nothing I can do for you I'm afraid."

Her - "I WANT A FUCKING REFUND FUCKING NOW!"

Me - "No"

She then proceeded to throw the GoKart at me over the counter and stormed out of the store. So she was left with neither a GoKart or a refund. We meanwhile were left with a free GoKart, which we had sold on within 10 minutes.
( Furness, Thu 4 Sep 2008, 16:54, 5 replies)

snarff!

( spimf ™ is whoever you want him to be, Thu 4 Sep 2008, 17:11, closed)

you work in a crap job
but didn't see how at least one of you could have gotten a free gokart out of an otherwise miserable day?

Edit: assuming there was some way to sneak it out, of course!
(Stu Moo winner of five nobble piece prizes, Thu 4 Sep 2008, 21:44, closed)

You sold a second hand gokart as new?
.
(oneinthepink is at your cervix m'lady, Fri 5 Sep 2008, 8:40, closed)

This QotW Message...
... Made me feel all warm inside.

Have a click for sticking up for yourself, and for everyone who, at one point in his/her life, found himself working behind a counter.

It's always good to see horrible customers like these end up with the short end of the stick.
(Obsidian, Fri 5 Sep 2008, 10:13, closed)

Don't worry oneinthepink...
The customer who bought it was made aware that it had been brought back, but that there was nothing wrong with it, and I think we knocked about a tenner off.
( Furness, Sat 6 Sep 2008, 16:50, closed)