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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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D'agostino's NYC Thanksgiving 1999
Well, it was the night BEFORE Thanksgiving and I was picking up something to chow on at my local D'agostino's grocery store and then getting a good nights sleep prior to jumping in the car bright and early for the drive home for the holiday.

[as it turns out, living on the Upper East Side of NYC and planning on driving ANYWHERE 'westbound' was, because of the Thanksgiving Day Parade, a HUGE mistake!]

But the night before, I was planning on an early evening, staying in and then heading home. So I was standing in the '10 items or less' lane and there is a guy, two people in front of me that has at least 30 items. The guy in front of me had a package of meat. (should have been a warning to the guy with 30+ items).

The guy with the meat package says "Hey, buddy, what are you doing? You're in the WRONG lane. You've got FAR too many items for THIS lane." (may not be his exact words)

The guy with 30 items? A relatively squirrely guy, turns 'round to the meat package guy and says "Oh yeah? You can COUNT. What the fuck do YOU care?!" (Those however, WERE his EXACT words!)

Meat package guy didn't even hesitate. He casually tossed his package of meat (two steaks I think, and I fear he intended on eating them raw) and proceeds to hit the 30+ items guy STRAIGHT in the mouth.

30+ items guy goes down IMMEDIATELY and the cashier, not skipping a BEAT slides the remainder of his items to the end of the register, reaches over to the meat package and says "Is this it then?"

As I paid for my items, the cashier gave me a look that simply said "THAT WAS FUCKING AWESOME WASN'T IT?!" Then as I was leaving 30+ items guy was just starting to get up. I seriously contemplated giving him a kick, but figured: he has learned his lesson.
(, Tue 9 Sep 2008, 3:53, 10 replies)
Hoooray!
Gets my vote every time.
(, Tue 9 Sep 2008, 4:25, closed)
This wins :)
I've always wanted to do this, hurrah!
(, Tue 9 Sep 2008, 9:14, closed)
Pedant
I would point out that it should be "10 items or fewer", but I've only ever seen one store get that correct (but I can't remember which one now)
(, Tue 9 Sep 2008, 9:45, closed)
@Maudlin
You'll be pleased by this
then.
(, Tue 9 Sep 2008, 10:41, closed)
10 items or fewer
It's only Morrisons and Waitrose that get it right.

Even Tesco couldn't bring themselves to make it right, and went for a compromise instead.

It's always annoyed me.
(, Tue 9 Sep 2008, 11:43, closed)
D'agostinos?
What, these people?
(, Tue 9 Sep 2008, 11:46, closed)
meat package
lol
(, Tue 9 Sep 2008, 12:26, closed)
No,
these people: www.dagnyc.com/
(, Tue 9 Sep 2008, 17:03, closed)
I was expecting more horses.

(, Tue 9 Sep 2008, 23:04, closed)
Sorry
THough, word has it that Sarah Jessica Parker shopped there...so THATS kind of horsey. Isnt it?
(, Wed 10 Sep 2008, 4:25, closed)

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