Expensive Mistakescoopsweb asks "What's the most expensive mistake you've ever made? Should I mention a certain employee who caused 4 hours worth of delays in Central London and got his company fined £500k?"
No points for stories about the time you had a few and thought it'd be a good idea to wrap your car around a bollard. Or replies consisting of "my wife".
(
chthonic, Thu 25 Oct 2007, 11:26)
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BTSigning up with BT, who, to cut a very long story short:
A) Somehow signed me up with TWO accounts which lead to
B) Very bizzare techinical difficulties and confusing conversations with pretty much all of their tech and billing departments, the latter of which sent me
C) the wrong bill so leaving me with £150 to pay by tomorrow (saturday) or i lose my connection while insisting
D) I should have paid in august, even though at that time the account i am being charged for was not being used due to A. even though i explained that
E) They have removed my service in the last 6 months TWICE becasue i hadn't paid for the mysterios second account which wasn't used, wasn't spotted by any of thier staff (who were damn nice about it but were confused by why they could see i had paid up to date for the account number i was giving them and yet could see that the automated service had ordered me to be cut off) and cost me, at the last recogning £1000 for lost business which
F) I COULD HAVE USED BECAUSE I CANT AFFORD TO PAY THIER FUCKING BILL FFS
actually i must say i had the shortest and sweetest conversation with a efficiant gentleman who has given me time to pay. Bravo to intelligent credit control type folk!
(, Fri 26 Oct 2007, 14:42, Reply)
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