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This is a question Little Victories

I recently received a £2 voucher from a supermarket after complaining vociferously about the poor quality of their own-brand Rich Tea biscuits, which I spent on more tasty, tasty biscuits. Tell us about your trivial victories that have made life a tiny bit better.

(, Thu 10 Feb 2011, 12:07)
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Oh yes, true.
Though not as good as my mum, have a roast:
www.b3ta.com/questions/complaintsdesk/post851463
Back when "pay as you go" mobile phones had just been invented......
BT Cellnet ran an advert demonstrating the concept of PAYG featuring a (photoshopped) picture of a mobile phone with a coin slot in the ear piece. My mum wrote off to them and enquired about the procedure for the phone company rep to empty the phone of coins. She said she used to go out a lot as she was a carer and was never in at a fixed time, but she didn't want the phone getting too heavy when being filled up with coins for days on end as she wouldn't then be able to carry it comfortably. ould she be able to meet the guy in the street?

They wrote back and put her straight on the concept, and to prove it, they sent her a free phone and several top-ups. This was when they were retailing for several hundered pounds for even the basic models. She still has the same account, although like trigger, the handset and dialling code has changed several times!

Sometimes being naïve really pays off!
(, Tue 15 Feb 2011, 18:39, Reply)

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