my doctor is the same
with the added twattery of the receptionist leaving the answering machine on till 9 a.m. whilst they have their coffee. you can't leave a message, it just says to ring after 8 a.m.
shouting down the phone that "it IS after 8 a.m, you robotic fuckwit!" really doesn't get you anywhere.
the only good things are that, as this system has pissed so many patients off, they've transferred to the new surgery a mile away and freed up appointments, plus the surgery is literally a 30-second walk from my house
( Smash Monkey lowering the tone of the whole internet, Wed 17 Mar 2010, 18:59, Reply)