Profile for LexLexington:
You are reading my profile??? Blimey you should get out more as you won't find anything interesting here.
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- has posted 18 messages on the talk board
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- has posted 2 stories and 0 replies on question of the week
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You are reading my profile??? Blimey you should get out more as you won't find anything interesting here.
Recent front page messages:
none
Best answers to questions:
» Customers from Hell
The Phone
I work in an IT office, nothing exciting and the job role plays no relevance to this tale and on one particular occasion I had been sent out to a client site for 6 months, I had a nice new desk and much to the amusement of the client employees I was give The Phone (yes the capitals are necessary).
The Phone as is common in offices had it’s own direct dial external number, The Phone due to an unfortunate lacking in luck had a direct dial number that was almost exactly the same as the Manchester United official kit hotline with the only difference being a simple transposing of the last two digits, as the new keeper of The Phone it was up to me to field all the inevitable calls and I couldn’t just unplug it and ignore it as I never knew when my boss would be phoning up to check on how things were going at the client site, oh how I grew to love The Phone.
Pretty much every single day was punctuated by a call from an irate Man U fan thinking that it was my fault that I couldn’t supply them with the latest shirt, not once did anyone apologise for dialling the wrong number and disturbing my day at work, one of the better occasions went as follows:
*Ring ring*
Me - Sigh
*Ring ring*
Client – (Laughing) You’d better answer The Phone, it might be your boss.
*Ring ring*
Me- Sigh
*Ring ring*
Me – Hello Bloggs and Co, Me speaking.
ManU Fan - I want to order a kit (no hello, no please, no questioning the company name, just straight to business)
Me – I am sorry (why am I sorry, it is your fault but I am at least polite) this is not the Man U kit hotline, this is Bloggs and Co and you have dialled the wrong number.
ManU Fan – No I haven’t I dialled the number in the latest magazine so it must be right now I want to order a new kit.
Me – I don’t doubt that the number in the latest magazine is correct however I believe you have dialled it incorrectly and have come through to the wrong place.
ManU Fan – I have not got it wrong now will you take my order.
Me – I am afraid I can not process your order as I do not work for nor am I affiliated in any way with Man U, this is Bloggs and Co and this number is xxxx78 and the number you require is xxxx87
ManU Fan – Yes I know that is the number I require, that is what I dialled so it must be right and I want to order a new kit.
Me – I work for Bloggs and Co and I can not process your order and I suggest you redial the number in your magazine and you will then get to order the kit you desire.
ManU Fan - *Click*
Me – Geez that one didn’t want to give up, what a *ring ring*
Me – Sigh, Hello Bloggs and Co, Me speaking.
ManU Fan - I want to order a kit.
Me – I am sorry this is not the Man U kit hotline, this is Bloggs and Co and you have dialled the wrong number.
ManU Fan – No I haven’t I dialled the number in the latest magazine so it must be right now I want to order a new kit.
Me (Realising this is the same person again) – I was just speaking to you before and this is still not the ManU kit hotline, please try redialling the number in the magazine.
ManU Fan – I just redialled it so it must be right.
Me – I am afraid you have still come through to the wrong company, you need to redial the number in your magazine and take care with the last two digits.
ManU Fan – *Click*
Me – What a genius we have on the phone today, he’s a real *ring ring*
Me – Sigh, Hello Bloggs and Co, Me speaking.
ManU Fan - I want to order a kit.
Me – This is still the wrong number, please try dialling xxxx87 very carefully.
ManU Fan – It’s not the wrong number, the magazine says xxxx87.
Me – Yes I know, but you have dialled xxxx78, please redial more carefully.
ManU Fan – *Click*
Me – I just know what’s going to happen next *Ring ring*
Me – Sigh, Hello Bloggs and Co, Me speaking.
ManU Fan - I want to order a kit.
Me – When I tell you to redial the correct number are you actually re-typing the number or are you just pressing the redial button.
ManU Fan - I am pressing the redial button.
Me – I suggest you type the number in again and please make sure you take care with the last two digits.
ManU Fan - *Click*
Silence is golden.
Day after day after day it went on like this and somehow it was always my fault, I deeply regret being on client site because had I not needed to be all professional and impress the client I would have happily taken all their personal and credit card details and ordered them all the most expensive Chelsea kit I could manage, they would have loved that.
(Mon 8th Sep 2008, 15:25, More)
The Phone
I work in an IT office, nothing exciting and the job role plays no relevance to this tale and on one particular occasion I had been sent out to a client site for 6 months, I had a nice new desk and much to the amusement of the client employees I was give The Phone (yes the capitals are necessary).
The Phone as is common in offices had it’s own direct dial external number, The Phone due to an unfortunate lacking in luck had a direct dial number that was almost exactly the same as the Manchester United official kit hotline with the only difference being a simple transposing of the last two digits, as the new keeper of The Phone it was up to me to field all the inevitable calls and I couldn’t just unplug it and ignore it as I never knew when my boss would be phoning up to check on how things were going at the client site, oh how I grew to love The Phone.
Pretty much every single day was punctuated by a call from an irate Man U fan thinking that it was my fault that I couldn’t supply them with the latest shirt, not once did anyone apologise for dialling the wrong number and disturbing my day at work, one of the better occasions went as follows:
*Ring ring*
Me - Sigh
*Ring ring*
Client – (Laughing) You’d better answer The Phone, it might be your boss.
*Ring ring*
Me- Sigh
*Ring ring*
Me – Hello Bloggs and Co, Me speaking.
ManU Fan - I want to order a kit (no hello, no please, no questioning the company name, just straight to business)
Me – I am sorry (why am I sorry, it is your fault but I am at least polite) this is not the Man U kit hotline, this is Bloggs and Co and you have dialled the wrong number.
ManU Fan – No I haven’t I dialled the number in the latest magazine so it must be right now I want to order a new kit.
Me – I don’t doubt that the number in the latest magazine is correct however I believe you have dialled it incorrectly and have come through to the wrong place.
ManU Fan – I have not got it wrong now will you take my order.
Me – I am afraid I can not process your order as I do not work for nor am I affiliated in any way with Man U, this is Bloggs and Co and this number is xxxx78 and the number you require is xxxx87
ManU Fan – Yes I know that is the number I require, that is what I dialled so it must be right and I want to order a new kit.
Me – I work for Bloggs and Co and I can not process your order and I suggest you redial the number in your magazine and you will then get to order the kit you desire.
ManU Fan - *Click*
Me – Geez that one didn’t want to give up, what a *ring ring*
Me – Sigh, Hello Bloggs and Co, Me speaking.
ManU Fan - I want to order a kit.
Me – I am sorry this is not the Man U kit hotline, this is Bloggs and Co and you have dialled the wrong number.
ManU Fan – No I haven’t I dialled the number in the latest magazine so it must be right now I want to order a new kit.
Me (Realising this is the same person again) – I was just speaking to you before and this is still not the ManU kit hotline, please try redialling the number in the magazine.
ManU Fan – I just redialled it so it must be right.
Me – I am afraid you have still come through to the wrong company, you need to redial the number in your magazine and take care with the last two digits.
ManU Fan – *Click*
Me – What a genius we have on the phone today, he’s a real *ring ring*
Me – Sigh, Hello Bloggs and Co, Me speaking.
ManU Fan - I want to order a kit.
Me – This is still the wrong number, please try dialling xxxx87 very carefully.
ManU Fan – It’s not the wrong number, the magazine says xxxx87.
Me – Yes I know, but you have dialled xxxx78, please redial more carefully.
ManU Fan – *Click*
Me – I just know what’s going to happen next *Ring ring*
Me – Sigh, Hello Bloggs and Co, Me speaking.
ManU Fan - I want to order a kit.
Me – When I tell you to redial the correct number are you actually re-typing the number or are you just pressing the redial button.
ManU Fan - I am pressing the redial button.
Me – I suggest you type the number in again and please make sure you take care with the last two digits.
ManU Fan - *Click*
Silence is golden.
Day after day after day it went on like this and somehow it was always my fault, I deeply regret being on client site because had I not needed to be all professional and impress the client I would have happily taken all their personal and credit card details and ordered them all the most expensive Chelsea kit I could manage, they would have loved that.
(Mon 8th Sep 2008, 15:25, More)
» People with Stupid Names
Chrisopher
Peacock
Who for some reason hated it when his name was abreviated to Chris.
(Thu 26th Aug 2004, 11:30, More)
Chrisopher
Peacock
Who for some reason hated it when his name was abreviated to Chris.
(Thu 26th Aug 2004, 11:30, More)