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» Clients Are Stupid
The client is always right.....riiiiiight
We managed to sell some software recently, and the client/user insisted on instaling it himself. Despite my suggestions that his IT guy do the install, or better yet, I could do it for him, he was convinced in his own ability. Fine.
I called up the day after to check on how things went, but he seemed somehow less sure of himself than previously, and mumbled something about how you had to know the little tricks to get things working these days, before he hung up.
3-4 days later their IT bloke calls me asking if they can, "erm, have another copy of the software, please". It turned out the user had put the pc on the floor so the CD drive was in a vertical position, and glued the CD into the drive tray to stop it falling out before the tray moved back inside the case.
(Mon 29th Dec 2003, 8:58, More)
The client is always right.....riiiiiight
We managed to sell some software recently, and the client/user insisted on instaling it himself. Despite my suggestions that his IT guy do the install, or better yet, I could do it for him, he was convinced in his own ability. Fine.
I called up the day after to check on how things went, but he seemed somehow less sure of himself than previously, and mumbled something about how you had to know the little tricks to get things working these days, before he hung up.
3-4 days later their IT bloke calls me asking if they can, "erm, have another copy of the software, please". It turned out the user had put the pc on the floor so the CD drive was in a vertical position, and glued the CD into the drive tray to stop it falling out before the tray moved back inside the case.
(Mon 29th Dec 2003, 8:58, More)