Clients Are StupidI once had to train a client on how to use their new website. I said, "point the mouse at that button." They looked at me with a quizzical expression, picked up the mouse and held it to the screen. Can you beat this bit of client stupidity?
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rob, Sun 28 Dec 2003, 22:47)
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"Yes madam, this is DIRECTORY ENQUIRIES"I used to work as a BT 192 operator, possibly the must soul destroying job you can imagine. Approx 200 calls per hour, 8 hours a day for just over a fiver an hour (BT used to employ the majority of their call centre via an agency as it saved them on employment costs ... that is until they realised they could save shed loads more money by fucking off their UK call centre staff and opening call centres in India ... GENIUS)...
Anyway, the only thing that kept you going was the occasional bizarre call (that and taking the piss out of thick callers ... one of my favourite ways to amuse myself was to give the number of the manchester city FC switchboard to callers asking for manchester united)
One day I received a call and the following conversation ensued:
CALLER: Hello is that directory enquires?
ME: Yes madam
CALLER: I wonder if you can help me, I'm baking a cake and need to know how many grams there are in 6 ounces
Need I say more? In fact, the job gave me quite a frightening insight into the inherrant and amazing stupidity of humanity....
(, Wed 31 Dec 2003, 12:42, Reply)
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