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This is a question Banks

Your Ginger Fuhrer froths, "I hate my bank. Not because of debt or anything but because I hate being sold to - possibly pathologically so - and everytime I speak to them they try and sell me services. Gold cards, isas, insurance, you know the crap. It drives me insane. I ALREADY BANK WITH YOU. STOP IT. YOU MAKE ME FRIGHTED TO DO MY NORMAL BANKING. I'm angry even thinking about them."

So, tell us your banking stories of woe.

No doubt at least one of you has shagged in the vault, shat on a counter or thrown up in a cash machine. Or something

(, Thu 16 Jul 2009, 13:15)
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Fraud prevention (there are probably hundreds of stories like this already but you can hear mine too)
I like the idea of fraud people from my bank checking that my card hasn't been used in bizare ways and checking with me if they think something is amiss. It's the idea I like, not the practice...
Currently my life is fairly linear - I do my shopping at the supermarket in my hometown, I get the train to London, I get cash from cashpoints, and occasionally I buy myself something nice from the internet - nothing extravagant. Last week fraud prevention phoned me up:

Fraud People - Hullo Mr Tiger we're concerned about fraud on your account, could you please confirm your last few charges?
Me - of course, don't want people stealing my money now do we?
FP - indeed, sir. So on Monday there was a payment to a supermarket in your hometown.
Me - Yep that was me
FP - Wednesday a train ticket from your home town to London Euston, a cash withdrawal in London Euston, and a card payment in a restaurant in London
Me - Yes that was me - if you look at previous statements I do go to London a lot.
FP - Yes sir we do have to check though
Me - fair enough
FP - Thursday there's a charge to a supermarket in your hometown and then you bought a train ticket...
Me - Gah!
FP - ...from your hometown to London
Me - *sigh* yes that was me
FP - and today there's an online purchase of 15 pounds
Me - Yes, I decided not to go to london or the supermarket today, instead I was trying to buy a video game...
FP - so that is your purchase then Mr Tiger
Me - which you've declined?
FP - yes, if you make the purchase again in ten minutes it will go through.
Me - thanks... I suppose
FP - my pleasure Mr Tiger, is there anything else I can help you with today?
Me - other than stopping my transactions? No I think that'll be all!
(, Fri 17 Jul 2009, 13:05, 1 reply)
My bank
stopped my payment to my MORTGAGE BROKER. Capitals because even now it makes me shouty that they a) did it, b) then took 2 days to tell me, c) when I'd confirmed it they couldn't just reinstate it so I had to find their number while I was at work and ring htem and do it again because of stupid arse HSBC. AAAARGHH.
(, Sat 18 Jul 2009, 22:49, closed)

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