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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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Cine-Hell
I work at a cinema in the Medway Towns, where the word chav was invented, i have a few such stories.

-Our main screen has two doors, both with a massive '1' above them. the amount of people who cannot comprehend the thought of one room having two doors astounds me, i can only assume they think we have two screen number 1s or that someone stole the 0 from screen 10. when they ask me about it i usually say
"don't worry they both show the same film at the same time", or split them up, telling one half of a group they are in one door and the other half are in the other door.

-we have six tills so we can more convieniently steal enormous amounts of money from you (we are a cinema after all), customers can always be relied upon to stand patiently at an unmanned till, sometimes for minutes at a time, even when staff are vainly trying to call them over to a till when they can actually be served, and then complain about having to wait.

-people at the box office often attmpt to buy tickets with vouchers for another well known cinema chain i do not work for. when i inform them of their error, they then say,
"well where am i now then?" and in my head i think
"if the 20 foot sign above the fucking door didn't help you, i'm not sure i can"

and finally a word on the british queuing reflex.

-when a film is about to begin, people queue outside the screen door, waiting for us to clean the previous rabble's rubbish so they don't have to sit in another persons popcorn/spilled drink/melted ice cream/piss soaked underwear/used condoms/shit filled crisp packets (no, really, but thats another story). Unfortunately, the people of medway are somewhat ungrateful for this service and often come in anyway and get stroppy when we explain we are still cleaning, telling us to hurry up. Naturally i then work slower.
When we are done, the doors are open and the sheep file in.
Once however, i returned to a screen about 20 minutes after having let people in, another queue had spontaneously formed, not at the door or the bottom of the aisle in the screen, but halfway along the corridor between the two, for no reason. i approached the body of people and asked them all why they were queuing here, from within the mass a womans despairing voice replied
"we don't know!"

i rest my case. apologies for length and poor spelling :)
(, Fri 5 Sep 2008, 8:58, 3 replies)
Based on your description
I visit your cinema quite frequently with my family - though we are not Chavs !
(, Fri 5 Sep 2008, 9:21, closed)
Indeed
Have a click for putting up with Medway Chavs! I too frequent the cesspool that is that cinema.
(, Fri 5 Sep 2008, 11:38, closed)
Hello...
My brother (and now my sister) work at cineworld, and I know of a few people who work there too... so therefore, I may know you... how exciting!
(, Sat 6 Sep 2008, 21:23, closed)

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