I was gobsmacked.I don't know if I caught one of their reps on a really good day or what, but straight after the initial phone conversation (where I said it was second hand - no bullshitting on my part, they just took the serial number and ID'd it from that) they emailed me a prepaid postage voucher to send it to them, and within 3 days I had a phone call from them saying 'it's an old machine, we generally don't bother repairing them, so there's a new unit on its way to you'.
Total down-time 7 days, total effort on my part - finding a cardboard box and a bunch of bubblewrap to pack it in. First rate.
(Total down-time 7 days, total effort on my part - finding a cardboard box and a bunch of bubblewrap to pack it in. First rate.
barryheadwound Mul-ti-pass? Multipass!,
Sun 20 May 2012, 15:35,
archived)
yay for microsoft!That means you only had to spend 7 days scratching discs yourself :)
(
discomeats This canoe,
Sun 20 May 2012, 15:37,
archived)
To be fair it's been way more reliable than my old PS2 was.With the obvious exception of the incident referred to above.
( barryheadwound Mul-ti-pass? Multipass!,
Sun 20 May 2012, 15:45,
archived)