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This is a question Call Centres

Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.

(, Thu 3 Sep 2009, 12:20)
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Had myself a 'teleappointing' role at a company doing just that
It's basically a thinking man's telesales - all you're doing is being employed indirectly by Company A - generally insurance or banking - to call people up and arrange appointments where you could, for people who actually knew what they were doing.

One will always stick in my mind. Every now and then, particularly for a big client - you'd get a proper household name company come up. I got Sky. Nothing wrong with this, I'd gotten an appointment with Wilkinson's the other week, it does happen. I had a quick scan, not paying much attention, as you're prone to do in a mind-numbing, head-reaming fucker of a job like this. So I called the number, and introduced myself to the gatekeeper, as they're called in the industry. Then I read the name out, and the gatekeeper laughed at me and said he was out of the office. The name? James Murdoch. :(
(, Thu 3 Sep 2009, 16:41, Reply)

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