When you spend big money...
I frequently have to deal with a variety of call centers in my day to day work - but the best has got to be the drop in service I have seen from a fruit based mobile service.

Now I was lucky enough to get wind of the ability to cancel my contract with said company whilst keeping the very brand new and shiny BB device they'd sent me through. I was happy with this and that I would be drastically reducing my monthly overheads as I barely used the device. (not even touching one tenth of my 4 million minutes a month etc etc).

Now what I didn't realise - is that all of those lovely call centers, with their helpful fast answering staff I was used to have now gone. So I am back with the rat pack on pay as you throw - the call centers are awful, they don't understand me, the follow scripts so painstakingly tedious I have resorted to cutting the circulation into my hand with ever tightened elastic bands.

But what really got my goat. Above all and else, not the outsourcing, not the scripts, not the strong accents. But the fact they out and out lie to you and I have the disservice of paying for these lies.

I have however reached the point of using a spoon to gouge out my eyes trying to deal with tax offices... they really were something else.
(feedingtimeatthezoo day 1 of his bikini diet started, Thu 3 Sep 2009, 18:07, Reply)