Call CentresDreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
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Scaryduck LIKES EGG, Thu 3 Sep 2009, 12:20)
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top tip??(I'm not to sure if this would work with the bigger call centre outfits, but with smaller companies it should work.)
If you're having major hassle trying to get through to call centres, it's always worth trying the sales number and giving it the line "oops...silly me.. could you transfer me through to the support centre". Companies will always man sales lines, as they don't want new prospective customers waiting.
Whereas contracted customers ... well they can just sit and wait.
(, Fri 4 Sep 2009, 14:02, 1 reply)
Not these days, I find.Companies are all wise to this and just refuse to transfer you, saying it's impossible. I've tried it quite a few times, especially with Titish Bellicom
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Olembe Refuses to write in this space, Fri 4 Sep 2009, 14:06,
closed)
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