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This is a question Call Centres

Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.

(, Thu 3 Sep 2009, 12:20)
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I got tricked into cold calling once
I got tricked into cold calling once. I’d been temping via an agency. I’d had the audacity to get myself a permanent job somewhere else. The company I was working for took issue and got rid of me the day they found out. I went back to the agency to see what they could offer me. They said that they had a position, calling business to business and carrying out surveys. I was told that the company I’d be calling would be expecting a call from this marketing firm.

I was desperate as my job didn’t start for a few weeks. I went along to the training and smelled a rat immediately. It was cold calling people at home. Still, I went along with it, needed the cash, mortgage and bills etc.

The big day came, I was due to start my shift at 3.30. I was to conduct a survey about transport in the north west. I was terrified, stomach in knots etc (and if anyone knows what I’m like, I’m certainly NOT like that). I lasted an hour. Long enough to get a few FUCK OFFs from people. I got up and walked out. I phoned my other half to tell him and he said that he knew I wouldn’t stick at it but he didn’t want to tell me that beforehand because I’m stupidly stubborn and would’ve done it just to prove him wrong, no matter how ill or anxious it made me in the process. Still, I got one good thing out of it, I made a fabulous friend. Every cloud…

Edit: Also, it taught me not to be mean to cold callers (although we have TPS), they're just doing a job.
(, Fri 4 Sep 2009, 14:17, 2 replies)
They're just doing their jobs...
But as you've shown the ones that stay the time are the ones who don't care. The decent people get up and walk out. I don't feel bad about messing call entre goons around.
(, Fri 4 Sep 2009, 16:06, closed)
Also,
they're doing a job that *just doesn't need to be done*.
(, Fri 4 Sep 2009, 16:31, closed)

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