Billing....
my flatmate has recently got a job working for a Mobile Phone company billing dept. some of the classic tales of "Billing Enquiries" he comes home with include.....

- The Indian gentleman that was adamant that calls to all his relatives in India (£600 worth) should, in fact, be included in his free minutes

- The gentleman who was livid that he had been forced to pay for a Game he didnt download, who subsequently got the money for the game refunded. And a complete lifetime block of Mobile internet on his account in case another game was downloaded "by accident"

and my personal favourite...

- The son who had been calling Gay Chat Lines from his mums mobile, and his mum who called up querying the calls, only to learn that her son was gay from a Call Centre worker.
( Mister B is eating an icanhazcheezburger with lmaonaise, Sun 6 Sep 2009, 22:26, Reply)