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This is a question Call Centres

Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.

(, Thu 3 Sep 2009, 12:20)
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BT
I have always disliked them. I had the misfortune to use them when i was a student and swore to never go back. Alas i moved into a house share that already had them so i had no choice.

They piss me off royally. I have been with Telewest, UKonline and Virgin (current) all have been sooo much better. I hate the fact they over charge for a poor service. My mate was with Telewest, their DNS went down so he phoned into see what was happening and got a record message "Please check our website for information" He was like "erm... i can't it is down". Another time he was told by 3 different departments that the error laid with one of the other ones. Only down for a couple of hours.

If BT were smart they would super invest in upgrading their intrastructure during the recession, when workers are cheaper also creating more job. But that is just my opinion.

HiJack away :P.

BT make me angry.

Don't suppose you know a good ISP/Phone provider for a small business? Would need at least 2 lines. In london town

StyX
(, Wed 9 Sep 2009, 18:09, Reply)

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