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This is a question Complaining

I like writing letters of complaint to companies containing the words "premier league muppetry", if only to give the poor office workers a good laugh on an otherwise dull day. Have you ever complained? Did it work?

(, Thu 2 Sep 2010, 13:16)
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My monitor decided to have a backlight fault - no colouring in and no porn - this was an emergency :(
So I called the company up and they swapped it out in good time. Nice!
Only they swapped it for a less version. I wasn't happy. So I called up again, and they swapped it again. With the same lesser version; but only a bit damaged. We are into week two by now.

I called and had no luck as the lush monitor I paid top quids for wasn't an option.. .. .. Really?...

So I worked out their email format and possible formats. Then went looking for every name I could for the company. Made a little excel tool to combine them all up and emailed the fucking lot of them. The letter was grown up and asked if the top CEO in Taiwan was a liar and a cheat? And for him, to prove me wrong.

I got a call in about 20mins and my monitor in the next few days.
No point talking to call centre plebs after a while they can only do so much and they can't help if the staff sending out the monitors can't get it right.

Moral, know your enemy.
Length, No idea - haven't seen over this gut in years.
(, Fri 3 Sep 2010, 17:21, Reply)

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