Dear BMIBaby,
Can I please now have the full refund you are legally obliged to provide, by amongst other things the EU, for cancelling my family's flights during the Icelandic volcano brouhaha that you agreed to arrange within 'ten working days' many,many, many months ago. Oh, and while you are at it can you please pick up your phones, you know those funny things that sit on your desk and sporadically make a sort of chirruping or, some may say, a 'ringing' noise. This might enable us to resolve the issue...well it's that or a blunt force trauma to the back of your corporate head.
( number5 has been fighting tramps and losing., Mon 6 Sep 2010, 14:30, 8 replies)

Just write to them
Set a reasonable deadline (say 10 days) and tell them you will sue after that date. Photograph the letter and send it via recorded delivery. If they do not respond then file in the small claims court (you can even do this online). Companies only drag their heels because you let them get away with it!
(Mr T, Mon 6 Sep 2010, 16:46, closed)

Unfortunately,
I am in a different jurisdiction and the small claims court ain't going to work for me. It will cost me as much to chase it this way (time spent etc) as it will to purchase the ingredients for a small but effective incendiary device and attach it to a discreet yet powerful pigeon for delivery.

Thanks though. Along with FlyBe, BMIBaby have some form for this sort of thing and haven't even responded to the EU's threats.
( number5 has been fighting tramps and losing., Mon 6 Sep 2010, 16:53, closed)

How much to they owe you?
Sell the debt on.
(waxdart hello., Mon 6 Sep 2010, 17:53, closed)

Only a few hundred quid
but deep down it feels like more.
( number5 has been fighting tramps and losing., Mon 6 Sep 2010, 18:51, closed)

Doesn't matter which jurisdiction you're in,
say it anyway - it's the closest you can get to a magic bullet that'll get corporate people moving. They'll probably fail to notice that it's not a valid promise.
( Fronds are waving gently on, Tue 7 Sep 2010, 11:32, closed)

I had to book a flight with them last night for my father
My father, ever the bargain hunter and partially reformed luddite, had seen flights to frankfurt with BMI for £29.

Bargain. Him and mum, there and back, whisker under £120.

So you can imagine the rather tense atmosphere when I had to tell him it would be £321, seeing as he wanted to take a bag. And bring it back again, and pay with a credit card, and have that card payment processed online, and travel from a UK airport.

I daren't tell him how much it will cost to park...

I think we need to get the pitchforks and flaming torches out to these cunts before too long.
(pounana Slept well, and dreamed of large women, on, Tue 7 Sep 2010, 4:12, closed)

BMI (the proper airline) is pretty good
I fly up and down to London with them pretty regularly. They don't charge extra for hold baggage, checking in at the airport, or taking a piss during the flight.

BMIBaby on the other hand, is their low cost airline. Like FlyBe and RyanAir, they charge extra for everything. I tend to avoid low cost airlines because ironically they tend to end up more expensive!
( K2k6 has a proper job these days, Tue 7 Sep 2010, 11:14, closed)

Ooh you lucky bastard
We don't have a lot of choice who we fly with round these parts.
( number5 has been fighting tramps and losing., Tue 7 Sep 2010, 13:37, closed)