b3ta.com qotw
You are not logged in. Login or Signup
Home » Question of the Week » Complaining » Post 856893 | Search
This is a question Complaining

I like writing letters of complaint to companies containing the words "premier league muppetry", if only to give the poor office workers a good laugh on an otherwise dull day. Have you ever complained? Did it work?

(, Thu 2 Sep 2010, 13:16)
Pages: Latest, 12, 11, 10, 9, 8, ... 1

« Go Back | See The Full Thread

If you don't have a warranty, Sony can ignore you.
As the retailer that sold it to you, Amazon can't (see the sale of goods act). If the goods were defective when they were sold to you (or unfit for purpose, which includes breaking under conditions you would be normally expected to use it in) then Amazon would have to either replace it or refund you.

After a certain amount of time (depends on the nature of the goods), it becomes accepted that it is impossible to show that the goods were defective at the time of sale, rather than breaking later on during use, so don't leave it and expect to be able to get it replaced later. An electrical item in the first year of use with no signs of mechanical or water damage would almost certainly legally fall in the category of defective at point of sale.
(, Wed 8 Sep 2010, 15:37, 1 reply)
I was hoping
that sony would offer a replacement without much trouble. All ps3's are covered by a year's warranty, so I was hoping that proof of purchase less than a year ago would be enough. These kind of things are why I am loathe to phone :P
(, Wed 8 Sep 2010, 20:10, closed)
when i rang microsoft about my xbox
they just asked for one of the codes that was on it
(, Thu 9 Sep 2010, 3:09, closed)

« Go Back | See The Full Thread

Pages: Latest, 12, 11, 10, 9, 8, ... 1