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This is a question Corporate Idiocy

Comedian Al Murray recounts a run-in with industrial-scale stupidity: "Car insurance company rang, without having sent me a renewal letter, asking for money. Made them answer security questions." In the same vein, tell us your stories about pointless paperwork and corporate quarter-wits

(, Thu 23 Feb 2012, 12:13)
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I think you've missed the point.
"you're probably paying £10 more than what it would cost you for an open return"

This isn't corporate stupidity. It's rather clever, no?

That's customer stupidity. Lots of businesses depend on that.
(, Mon 27 Feb 2012, 9:27, Reply)

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