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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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Not so much from hell
My sister has just returned from a holiday in France, where she was travelling with some friends of the family. Upon her return she shared this tale about her travelling companions:

When they arrived in france, the friends of the family went to pick up a hire car they had booked.
When payment was required the husband handed over his credit card, only for it to be declined and cut in half in front of him. This made him very angry, he demanded to know why the card had been cut up - it was 4 years out of date!
(thinking he would be clever, to prevent multiple cards being lost or stolen, this was the only card he took with him)

His wife had a look through her purse... result, she had taken her new platinum card with her, and gave the card to the man on the rental stall.
The person then asked for her driving license. (thinking she would be clever, to prevent losing or getting her driving license stolen, she left it at home)
So now there was the dilema, one has a driving license, the other has a credit card in their name.

They ended up with a very large cash advance on the good credit card and having to pay a 300 Euro penalty for refusing to give a valid credit card.
(, Mon 8 Sep 2008, 15:08, Reply)

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