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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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my friend got angrily berated by a client
when he arrived late for an appointment. 'I would've expected better, that's not very professional' etc.

Which would've been fair enough, but what made my friend less apologetic than he would've been otherwise was that he's a social worker, and the client's an imprisoned paedophile.

I'm not sure which one I would've gone with - 'true, but on the upside I don't rape kids', or 'sorry, you have no idea how distracting it is being allowed to walk around outside.'
(, Mon 8 Sep 2008, 16:10, Reply)

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