Customers from HellThe customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
(
chthonic, Thu 4 Sep 2008, 16:42)
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I worked in complaints for a whileBut in financial services. We had a good relationship with the Ombudsman and they came and presented to us once. Their offices are in West Ham and the guy told us they've adopted an old West Ham football chant as their motto:
"Nobody likes us; we don't care!"
Happy days.
(, Tue 9 Sep 2008, 10:46, Reply)
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