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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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working in "The World's Tallest Cinema Complex"
I had plenty of customers from hell.

Unfortunately, being security, it was my job to deal with them.

I have many of these, so they will appear often.

The most annoying of these was the cardholder who would come in every night, without fail, and get a ticket to the last film to leave the cinema. Not a problem in itself.

Being security, it was also down to us to be the last staff members visible - so removing all customers floor by floor.

This man was rather large, with milkbottle glasses, and came in everytime with 2 coffees from a coffe shop. He also smelled, badly. (I had the misfortune of being stuck in a lift with him once).

After his film finished, he would shuffle off to the disabled toilets, and stay there, for anything up to 15 minutes. Strange noises were often heard, and he did once leave his stains on the floor - but there was never a shit done. He was indeed, enjoying himself. Smelly cunt
(, Tue 9 Sep 2008, 13:02, Reply)

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