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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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Libraries - part 3
We have a local nutter come in by the name of Tracy. She has a problem with banks. I don't mean the staff either - she actually stands out side the bank next door and screams at it. Anyway, one day she decides to pay us a visit and asks to get a library card. We need proof of address to prevent pikeys from nicking all our DVDs and vanishing into the sunset. She tried to use a birth certificate which of course, we couldn't accept, despite her very accurate argument of "well, it proves I exist". Anyway, this refusal sent her into a hellish frenzy of banshee rage, and being the supervisor, I catch her. Figuring that properly, properly crazy people are more concerned with proving they're napoleon and whatnot than being criminals. I give her a card, she suddenly turns into this polite, cordial, well spoken young lady. She thanks me and turns away. I relax, thinking it's all over. Then all of a sudden she wheels around:

"It's coz my dad's dead innit".

Bless em.
(, Tue 9 Sep 2008, 15:03, Reply)

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