Customers from HellThe customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
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chthonic, Thu 4 Sep 2008, 16:42)
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I amtype the second
Whenever I ring any kind of tech support I preface the call with "I'm an idiot, please speak slowly. Nothing you can possibly say will patronise me."
I rang an optics company the other day to order some microscope filters. I thought I had the right part number, but at nearly a grand a pop, I wanted to check before spluffing tax payers money on a useless pretty piece of glass so I adopted the usual "Please by nice to the stupid lady" tone on the phone. At the end of the call, tech support asked "why excatly did you call?"
"Validation?" was my reponse.
See, made him feels good about his job and I felt less stupid. Everyone's a winner.
I'm still shit with computers though. And I can't work my dvd player. Go figure...
(, Tue 9 Sep 2008, 15:35, Reply)
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