oh dear the floodgates have opened
I have spent too long working in retail :(

I did a stint in working in a gift shop in the run up to Xmas.
From Oct till end of Dec.
One day in mid December a lady came in to ask if we had any of this particular decoration left?
She described it, and I didnt recollect it.
She went into very detailed description and where it was placed in the shop.
She got very irate when I said we had never stocked that item.
Told me it had been in a display next to the fountain.
We never had a fountain?
She then got even more angry that we had changed the layout of the shop so couldnt find the decoration.
I very patiently explained ( thru gritted teeth) that we hadnt changed the layout.
At this point the poor woman was almost popping a vein and yelling at me for being useless and not knowing our stock.
I rang the boss and she told me we had never stocked that item.
The woman was almost screaming at me now and asking why we had changed the shop layout.
I had a lightbulb moment and asked her if she had bought them from another shop across the road that did have a fountain and sold those ornaments ?
More yelling about how she had bought it from us and had never been into that other shop in her life.
Then flounced out.
On my lunch break sitting in the square, I saw her exit that 'other' shop with full bags, she saw me and swept by nose in the air.
No apology, snooty cow.
(insomniac-surfer oh go on then, just this once, Wed 10 Sep 2008, 2:24, Reply)