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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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If i call a company
and know that I will most likely need to call them again for various reasons, I'll ask if they have direct dial numbers for different departments. Makes things easier for me, and I know how annoying it is - I've been on both sides of the phone :(
(, Wed 10 Sep 2008, 18:28, Reply)

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