b3ta.com qotw
You are not logged in. Login or Signup
Home » Question of the Week » IT Support » Post 529062 | Search
This is a question IT Support

Our IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.

(, Thu 24 Sep 2009, 12:45)
Pages: Latest, 14, 13, 12, 11, 10, ... 1

« Go Back

zomg a girl!!!
being a female support technician working for a property developer, i am quite often greeted by snobbery. property development staff are complete toffs and are very demanding.
the worst of which is that when i answer the phone they basically ask for any member of staff who isn't female. they're of the opinion here that all women can do is take messages, anything else we do is too taxing for their pathetic misogynistic little brains to understand. little do they realise i out-qualify every member of staff on the support team and am probably the most helpful, friendly and useful one of the lot. i am not boasting, it's just that the rest of my team are complete and utter imbeciles. and i don't like being rude to people no matter what they say to me it's like i'm compelled to be pleasant.

having said all that i have handed my notice in, new job next week w00t!!!

some amusing calls/questions recently:
what/where's the tab key?
type up and correct this document for me
what's a back-slash?
i need to order a new modem, my pc won't turn on
my computer is broken (meaning their monitor)
my monitor is broken (meaning their computer)
i've lost a file. i don't know what it's called or where i saved it or when it was deleted.
my document won't open i want a new computer
i want an iphone Simon in accounts has an iphone and i want one also and i want all my emails on it (manical laughter ensues)

mostly it's laughable but grrrr!!! i most dislike people telling me what they want me to do to fix it. i don't ring them up and tell them how to do their job, and they're usually wrong.

and just for the record, i'm only in this job because i transferred offices and they totally and utterly shat on me big-style by lying about the position and then sticking me on the support desk. i suppose that doesn't help matters!
if i get any more lols this week i shall post them
(, Mon 28 Sep 2009, 11:07, 10 replies)
I know exactly what you mean about property developers
When my friends and I first moved into our last place, I was the one that mostly dealt with the agents. The one who dealt with our place was an officious git, and really quite up himself*, but was at least polite and well-mannered to me when I spoke to him. Yet when my female housemate rang him up he was apparently a patronising, misogynistic cunt. There's obviously a running theme...

*Well, who the fuck wears a double-breasted suit to show a group of graduates round a 3-storey shithole in the Elephant and Castle?
(, Mon 28 Sep 2009, 11:18, closed)
haha
it's new grad week at the moment. we are getting literally hundreds of phonecalls because they are making ridiculous requests for things we cannot provide or support.
if anything is worse than a toff, it's a graduate toff!
(, Mon 28 Sep 2009, 11:20, closed)
Ha, that one could probably cross over with the "Helicopter Parents" question from two weeks ago...
One of my colleagues is a warden in a graduate hall. These are people who've already spent 3 or 4 years at university, and apparently he's still staggered by the number of students who've emailed him with such inspired questions as
"Can my parents stay for the first few nights?"

Doubt there'd be too many toffs among that crowd though; I expect those ones are just waiting for Daddy to have Jeeves fix the horsebox so that they can move their pony into the roof garden of their Marylebone flat, yah, yah.
(, Mon 28 Sep 2009, 11:26, closed)
chortles!
i do love mocking the rich hahaha! *clicks for you
(, Mon 28 Sep 2009, 11:47, closed)
While I sympathise with your predicament
I would expect an IT bod to know how to use the Shift key...

*ducks*
(, Mon 28 Sep 2009, 11:38, closed)
i do it on purpose
i like how it looks
twunt
:P
(, Mon 28 Sep 2009, 11:43, closed)
glad I'm not the only one

(, Mon 28 Sep 2009, 11:54, closed)
Heh!
:-)
(, Mon 28 Sep 2009, 12:00, closed)
You're not e. e. cummings
Until you are, the Shift key is there for a reason.
(, Tue 29 Sep 2009, 0:51, closed)
well done girl!!!
Have a Promotion!!!! lol
(, Tue 29 Sep 2009, 11:24, closed)

« Go Back

Pages: Latest, 14, 13, 12, 11, 10, ... 1