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This is a question Oldies vs Computers

As someone who is "good with computers" I get a lot of calls from people who've got problems. Some of them even have problems with their computers.

Back many years ago working for a telecoms company, I was called to a senior secretary who "had put a disk into the drive and couldn't get it out". She had one of the first Mac II machines with two drive slots. But only one drive.

Opening up the case revealed stacks of floppy disks that she'd been posting through the hole in the case for weeks. She'd only decided there was a problem when her boss wanted one of them back...

(, Fri 22 Sep 2006, 13:58)
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not strictly computers
but i work for a company who manufacture freeview boxes..
you would not beleive the ammount of people we speak to

US:could you press the ok button sir
Fogey:what button
US:the OK button, sir please press it
Fogey:what does it look like
US:its the big button on the remote that says OK on it in big letters
Fogey:ohh that ok button
Us:yes sir, please press it
Fogey:what do you want me to do it
US:press it!
Fogey:sorry?
US:press the button please, that button, the button that says ok. could you press it.
Fogey:ohh i can't do this, im going to hire someone to come out.

by this stage we're so stressed trying to explain the most simple of things to someone, who you would hope in phoning you, would be prepared to listen to the information you are giving them. that you're short temptered and unintentionally get shirty with the next person who takes offense and writes in a letter of complaint!
(, Fri 22 Sep 2006, 14:54, Reply)

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