Some five or so years ago,
I was paying for some crime in a previous life by working as a programmer for a godforsaken insurance company in the 'sunny holiday resort' of Weston-super-Mare. We shared an office with the IT support staff and so got to hear about some of the more stupid support calls they received.
The company operated quite a large call centre staffed by the modern-day equivalent of indentured workers. As this job was very poorly paid, the quality of intelligence of these staff was not always top-notch. One support call, from one of the not-too-bright blondes went along the lines of this:

'Every time I type words into my computer, they keep falling off the end of the lines.'
The support guy, realising that this girl is obviously not au-fait with the concept of word-wrap, decides to have some fun with her, and tells her, 'The problem is, your keyboard is too close to the front of the desk and the letters are falling off the end of the desk. What you need to do is to push it back a bit.'
On a visit to the call-centre later that day, the It support guy walks past this girls desk, and bless-her, she has her keyboard pushed right to the back of the desk against the monitor. I can imagine he had a hard time keeping a straight face when walking past...
( TunaBoy should be old enough to know better by now, Mon 25 Sep 2006, 21:30, Reply)