Failed ProjectsYou start off with the best of intentions, but through raging incompetence, ineptitude or the plain fact that you're working in IT, things go terribly wrong and there's hell to pay. Tell us about the epic failures that have brought big ideas to their knees. Or just blame someone else.
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Scaryduck LIKES EGG, Thu 3 Dec 2009, 14:19)
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Always worth fighting backA few months ago, Skype e-mailed me to say my balance had "expired". I went nuclear. I told them that I rejected their "terms & conditions": I had paid for my balance, therefore it was MY money. If they wanted to expire my credit, then they should refund the money to me in cash. To simply reset it to zero was THEFT, plain and simple. I told them that I would never, ever again pay them a single penny - and seek out other VOIP services, if they did not refund me.
They capitulated and reinstated it.
It may be technically legal for companies to include expiry terms in their small print, but it is not fair - and if you call them on it, then there's a good chance you will win.
(, Mon 7 Dec 2009, 16:47, Reply)
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