Currently in online tech support
For my printer - the woman I'm talking to doesn't have a clue!
( Trellyclaus is returning to fuhldom, Tue 6 Nov 2007, 9:01, archived)

have you tried bashing her over the head with it,
then turning it off and on?
( ivesb Assistant Clinical Physiologist extraordinary, Tue 6 Nov 2007, 9:05, archived)