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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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Selling sex guide books
Having just posted a story about a dumb bookstore cashier I must now admit to having once worked in a very large bookstore... but NO, that dumb cashier was not me!

Anyway, as you can imagine some customers find it difficult to buy books related to sex or pornography. As staff we're told that we shouldn't comment or laugh, just serve the customer as best we can.

I'd always managed to keep a straight face when either asked about such books or selling them. But then there was the guy with a whole basket full of sex guides. I kept a straight face as I began to scan each one and my colleague managed the same as she placed them into a growing number of bags.

But imagine how difficult it was for me not to laugh when to my horror I reach the last book in the basket and read the title 'Making Home Movies'.
(, Sat 6 Sep 2008, 11:07, 2 replies)
D:
Oh dear.
(, Sat 6 Sep 2008, 20:32, closed)
That
must have been a challenge.
(, Tue 9 Sep 2008, 7:36, closed)

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