IT SupportOur IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.
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Scaryduck LIKES EGG, Thu 24 Sep 2009, 12:45)
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Two from a long list of many....I have been in IT support for twenty years and have met more than my share of "special" users. Here are but two:
The secretary who rang me to complain that her PC screen was fuzzy. I went in at lunchtime to swap her monitor for a new one. She walked in holding a coffee and sandwich which she duly dropped and screamed as I was pulling out the old monitor: "WAIT!!! All my documents are on there!!!"
Or the user who insisted that she had a haunted PC that would randomly type fragments of her conversations while she chatted to colleagues....A qick visit revealed that she had inadvertantly switched on XP's voice recognition...
(The first call I EVER had as a support technician was a director whos terminal would not power up. I noticed that the plug wasnt in the socket properly on the skirting trunking. So I examined the screen and ummed and arrred... then mysteeriously wiggled my fingers at the screen whilst discretely back-heeling the plug into place... My boss got a call 10 minutes later to say that the new boy was truly "magic" :) )
(, Fri 25 Sep 2009, 16:11, Reply)
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