b3ta.com user floorcat
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» Random Acts of Kindness

Just today
I kindly reminded a man that he was supposed to pay for the pushchair he was attempting to leave my shop with.

He didn't seem too pleased about it though.
(Wed 15th Feb 2012, 17:57, More)

» Corporate Idiocy

Broadband stupidity
The long version would take a while so I'll give you the short version.
At the beginning of December I had internet and phone problems (connection constantly dropping, no dial tone), 7 phone calls, 4 line tests, 3 weeks and one threat to terminate my contract later it's fixed.

Just at the end of last month these issues resurfaced. 5 phone calls, 3 weeks, 2 inside engineer visits, 2 line tests, much blame on me for my internet woe, 1 new router and a visit from a BT openreach engineer later, I have internet again!

Moral of the story? Talktalk have the worst customer service and tech support known to anyone and if you want anything fixed you have to call them up constantly to complain about it.

Suffice to say the BT guy was lovely, though he didn't have anything nice to say about talktalk's tech support. Meanwhile I'm just counting down the days till the contract with Talktalk ends.
(Thu 23rd Feb 2012, 20:29, More)