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# customer support sucks
i had to phone AOL support the other day as they sent out a ADSL modem but i couldnt get it to work. when i phoned customer support they wouldnt help me as i didnt have a user name! which i couldnt get as i couldnt get on line! morons!!

/rant

oh and AOL sucks - it wasnt for me it was just for this bloke i know!
(, Tue 17 Feb 2004, 12:40, archived)
# i'm still waiting for the call back from 3.
i want to end the contract early because the phone hardly ever picks up a signal, they keep billing me incorrectly, and they smell.
(, Tue 17 Feb 2004, 12:41, archived)
# They use the
O2 lines, and they are pish as well, and i bet they take priority over 3 calls.
(, Tue 17 Feb 2004, 12:43, archived)
# they use the o2 lines when they lose the 3 signal.
the problem is i live in a strong 3 signal area and all my calls fail, even with a full signal.
(, Tue 17 Feb 2004, 12:45, archived)
# still givin you a hard time..
wankers.
(, Tue 17 Feb 2004, 13:52, archived)
# Why didn't you
slap him and phone telewest then?
(, Tue 17 Feb 2004, 12:42, archived)
# because he lives in an ntl area?
/guess
(, Tue 17 Feb 2004, 12:42, archived)
# better
than AOL still.
(, Tue 17 Feb 2004, 12:43, archived)
#
tell him to get Demon instead
(, Tue 17 Feb 2004, 12:44, archived)
# PIPEX
r0xOrs my s0xOrs
(, Tue 17 Feb 2004, 12:45, archived)
# BT Broadband...
568 Mbps rather than 512 and cheaper than AOL if you don't get the package with the email and webspace which you can get free from Yahoo anyway...
They still send you a shitty USB ADSL modem though so you'll still have to buy a proper one if you want to use Win95 or NT or Linux or anything...
(, Tue 17 Feb 2004, 12:50, archived)
# he's obviously a twunt for attempting to go with AOL in the first place and deserves what he gets.
(, Tue 17 Feb 2004, 12:43, archived)
# seconded
(, Tue 17 Feb 2004, 12:45, archived)
# 3rded
(, Tue 17 Feb 2004, 12:52, archived)