Sounds like... A pretty average day in a traditional British Call Centre to me...
(,
Mon 17 Nov 2003, 11:52,
archived)
Call Center HellYou've got it. Another good boredom reliever is the 'see how long you can keep people on hold while you get a coffee, go for a piss, sit staring into the middle distance e.t.c.' game.
Twenty-five minutes was my record. The customer didn't even get angry. Shame.
(,
Mon 17 Nov 2003, 12:51,
archived)
Twenty-five minutes was my record. The customer didn't even get angry. Shame.