b3ta.com qotw
You are not logged in. Login or Signup
Home » Question of the Week » Call Centres » Post 513384 | Search
This is a question Call Centres

Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.

(, Thu 3 Sep 2009, 12:20)
Pages: Latest, 18, 17, 16, 15, 14, ... 1

« Go Back

One from a month or so back..
I had to ring my car insurance company, to let them know that I'd crashed my car.
I'd just finished explaining what had gone on, when the following series of questions happened, which show the perils of working from scripts in a call centre...

Them :- Well, Mr C of P, where is your car at the moment.

Me :- Its currently sat in a ditch, on ****** Road, Nottingham.

Them :- Is it driveable?

(At this point, you could almost hear the 'oh shit, have I just asked that' come from the other end of the phone)

Me :- I'm not sure, I didn't try to drive it out of the ditch once I'd crashed.

At which point all I could hear from the other end was the stifled sound of giggling.

Arse.
(, Thu 3 Sep 2009, 19:55, Reply)

« Go Back

Pages: Latest, 18, 17, 16, 15, 14, ... 1