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This is a question Clients Are Stupid

I once had to train a client on how to use their new website. I said, "point the mouse at that button." They looked at me with a quizzical expression, picked up the mouse and held it to the screen. Can you beat this bit of client stupidity?

(, Sun 28 Dec 2003, 22:47)
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Long time reader...First time poster...
After seeing this topic i decided to sign up and tell you two of my favorite stories..

I work in a independent Camera Shop in hertfordshire UK, we are a single shop with tie-ins with a internet shop.

Anyway - We do passport photos, £5 for 4 photos quite expensive, but good quality.

I was standing there and the owner who works on the shopfloor with us sometimes, gets a lady who wishs her photo to be taken.

Photo taken...2 mintues later he shows her the picture..and..

Lady: "This is not my face"

i nearly deid..

Owner: "excuse me?"

Stuipd Lady: "These are not my eyes"

Owner: "They are, they are inside your head, who's eyes are they then!"

Stuipd Lady: "Its not me"

She was preety sure it wasn't her, the owner offered to take the photo again, he did and it looked exactly the same, however, she took it.

More recently-

2 days before christmas day a Mum and Dad come in.

"Hi i bought this from you 6 months ago and it doesn't work"

The Model of this camcorder was over a year old - still possible that he did buy it from us if it was the last one or something.

I check the camcorder out - its preety well knacked, tape stuck inside needs a repairer..maybe a new camcorder.

Moi: "Ok, do you have recipt, i can send it back to Sony under the warntry and see what they say"

Customer: "no,..its only been 6 months, is there nothing you can do here for me?"

Moi: "No sorry, we can't do nothing on site, i can tell you whats wrong with but i can't repair it"

Customer: *points to Manager who looks older then me* "Will he beable to fix it"

Moi: "no"

Customer: *Who is getting red and anoyed* "Its my daughters first christmas, can't you lend us one?"

Moi: "no sorry, we can't do that, i can send it back to sony, but still won't be back for christmas"

Customer: "Then i want a replacement its only 6 months old!!"

Moi: *me getting a little nervous this guy was big* "Sorry there is nothing i can do, ineed your recipt"

Customer: "thats not good enough!"

Manager: "Everything ok?"

Customer explains story to him while i go down the camcorder box, i manage to find the recipt.

Moi: "This is dated 2/2/02"

Customer: "er..Thats my father in law camcorder recipt, he bought the same one"

Manager: *picks up camcorder flips it out and shows serial number which is the same...* "This is the same Camcorder, sorry there is nothing we can do, there is a place just off totham court road that may repair it"

Manager was lieing, no place will be open this time, 2 days before christmas day..that will fix a camcorder in 10 mintues.

Customer left.

If i could kill myself like jesus did to take everyones stuipdity i would be diving on the rocks, i feel for all you people in retail / tech surport. i know what it is like :/

Sorry for long post ;)
(, Tue 30 Dec 2003, 12:59, Reply)

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