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This is a question Complaining

I like writing letters of complaint to companies containing the words "premier league muppetry", if only to give the poor office workers a good laugh on an otherwise dull day. Have you ever complained? Did it work?

(, Thu 2 Sep 2010, 13:16)
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Everyones scared of their mum really
Many years ago we'd ordered a towel rail from B&Q and been waiting months. The details are bordering on the extreme of stupid and I won't go on about it.
However I still have to laugh about our visit to the customer service desk.
My Mum, is on the face of it a nice quiet grey haired lady in her early sixties.
Her, my Dad and I are stood at customer services. The pimply faced youth calls us forward as the next problem he has to deal with. Mum briefly explains the problem. He picks up the phone mutters for a few seconds, presumeably summoning someone who could possibly help, puts the phone down and then calls the next in line over, without a word to whats happening with our problem.
My mum gets that serious face on... "Excuse me, but you're dealing with us at the moment." "Oh shit", my Dad quietly mutters, we look at each other and both turn and walk away having decided to get away from ground zero. As I clear the orange waiting barrier I glance back at the pimply faced youth on the desk who looks at me with that "I'm in trouble arn't I?" look that we all remember from school.
Caught up to dad looking at lawn mowers around the corner about 5 mins later, he was giggling as we could still hear the harrowed tones of Mum making her views known at the desk.
She's normally so quiet.
(, Thu 2 Sep 2010, 15:53, Reply)

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