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This is a question Complaining

I like writing letters of complaint to companies containing the words "premier league muppetry", if only to give the poor office workers a good laugh on an otherwise dull day. Have you ever complained? Did it work?

(, Thu 2 Sep 2010, 13:16)
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Your stats are wrong.

You are assuming that the chance of a letter going missing is the same as any other but you have to consider why things get lost in the post. A big part of it is the human error of the last mile. i.e. Your postie. If he made an error once, there is a greater chance he will make the same error.

My parents had loads of post go missing a couple of years ago and they put it down to Royal Mail crappiness. In the end, it turns out the postie was going through a divorce and was taking ALL the overtime but not delivering anything.

When the Royal Mail and Police caught up with him he had his garage, living rooms, etc filled with mail from nine months previous.

The problem is, if this scenario (or something similar) has happened to you, you wont find out for months when it is too late.

I would write to the council and offer complete payment for the undisputed portion of the debt and then dispute the remainder. They cant pass it on while it is in dispute and offer to meet with them. If they refuse then ask them to take you to court and argue it in front of a judge.

The Intepretations Act of 197? or 198? says IIRC that a letter posted first class is considered delivered within two days, but they have not proved it has been posted. Could the flaw in the system be in the post room.

I say a thing on the news regarding the SORN fines and a guy Freedom of Information Act requested the DVLA on lost post. He won his case.
(, Sun 5 Sep 2010, 21:59, Reply)

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