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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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Many moons ago, in the world of Canada, I worked at a large motorway service station. Our biggest market was the long haul lorry drivers who would come in for diesel. We would also get very busy on bank holiday weekends, dealing with the general family type public.
Our station was 175 miles east of Toronto, on the same motorway. Every weekend, some chap would come in and ask me how much further it was to Windsor, Ontario. “Two hundred and twenty miles west of Toronto,” I would say, “about six and half hours due West. Stay on this road, and you can’t miss it.”
Every weekend, there would be someone who would respond, “But I left Toronto two hours ago!” Seriously, every weekend.
I would assure them in the gentlest terms possible (ie without laughing out loud at their tiny brains) that they had been driving down the motorway in the WRONG FUCKING DIRECTION. “You should have gone west from Toronto. Shame really, you would have been there by now!”
Of course, it was my fault, I was pulling their leg, etc etc.
Wankers.
(, Thu 4 Sep 2008, 19:22, Reply)

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