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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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Walking is effort.
For the last 2 years I've worked part-time in a large department store in an incredibly long shopping centre.

When (old) people buy things from us, they quite often need some help getting their tv/microwave/light to their car which we don't entirely mind but just ask that they are parked relatively closely.
Customer from Hell: Oh, this light is far too heavy for me! Could one of your strapping young lads carry it out for me?
Manager: Of course, but whereabouts are you parked?
CfH: Oh not too far away but not in your car park.
M: Well if you could move your car into a space reserved for our customers then someone can bring it out for you.
CfH: ABSOLUTELY NOT! I'VE JUST HAD AN OPERATION IN HOSPITAL!
To avoid causing a scene at this point, my manager decided it would be better just to send someone to carry this box to her car, so out goes my colleague.


25 minutes later he returns, as this stupid woman had parked in the furthest possible car park away making him carry it all the way, and thus we vowed never to help old people ever again.

Apologies for length, it's my first time *groan*
(, Mon 8 Sep 2008, 23:50, Reply)

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