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This is a question Expensive Mistakes

coopsweb asks "What's the most expensive mistake you've ever made? Should I mention a certain employee who caused 4 hours worth of delays in Central London and got his company fined £500k?"

No points for stories about the time you had a few and thought it'd be a good idea to wrap your car around a bollard. Or replies consisting of "my wife".

(, Thu 25 Oct 2007, 11:26)
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Someone I know...
... not me though, used to work as a field service engineer for a computer company that makes tills among other things. Now, up until a few years ago, a major high-street pharmacist used to use a very old version of these tills that basically talked amongst themselves at dial-up speed, and needed every till to be working properly to run at all.

It was very easy to shut a till down the wrong way and crash the whole network. Each till would then try to reboot (from the network, naturally), so with a large store with a couple of dozen tills the server got hammered for about an hour.

So, said field circus engineer brings down a till, shortly followed by the other 11 tills in the loop. At 5pm. On Christmas Eve. In the biggest branch in Scotland, and third biggest in the UK.

Edit: Yes, they did end up having to make him a manager.
(, Thu 25 Oct 2007, 18:52, Reply)

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