HP
HP tech support are wonderful - I bought a laptop with extended warranty from them, took it all around the world, thrashed it to fuck, then when it stopped working it took five or six calls for them to pick it up, take it away and return it as good as brand spanking new two days later, despite the fact that I'd lost the receipt and forgotten to send in the warranty card. The best bit was the sheet on which they'd marked all the scratches on the casing rental car-style - the outline of the laptop was practically covered with lines, and they'd even drawn on my Transformers stickers :)
( emvee cruor deo cruoris, Fri 25 Sep 2009, 20:10, Reply)