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This is a question IT Support

Our IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.

(, Thu 24 Sep 2009, 12:45)
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I like to think that we're one of the good guys,
on average we make about 5% on PC sales, and I would be extremely pissed off if I found one of my staff writing off a computer that was OK. We don't work on commission either, so that also eliminates (hopefully) the customer being oversold a replacement. It's also fairly common for us to do a FOC repair at the counter if it's something fairly simple, if the customer's nice to us, we'll bend over backwards to help them.
(, Mon 28 Sep 2009, 10:57, Reply)

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